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Levers & Metrics |
Why? |
When? |
How? |
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1. Buy-In From Key Stakeholders |
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Learners |
Effortless learning & blending learning in the flow of work |
Ongoing |
Showcase learning promos & “learning roadshows” |
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Internal content team |
Incentivizing team to deliver quality microlearning content |
At launch & ongoing |
Certification on creating microlearning content |
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Internal training team |
Reducing effort for managing training programs |
Post launch & ongoing |
Facilitation sessions & digital clinics Course management system |
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2. Integrations |
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Launching learners |
Creating learner logins |
One week before launch |
HRMS/ADFS/3rd Party integrations |
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Access for learners |
Login credentials for learners |
At launch |
Single Sign On |
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Learner management & Data Migration from legacy systems |
Regular updates to learners demographics Ensuring seamless continuity in both experience and data from past systems |
Ongoing Data migration: During beta testing |
HRMS / CRM integrations Data Migration: Creating a migration and loss prevention plan and creating data pipeline flows during beta phase |
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3. Internal Communications (Approach Image Below) |
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Pre-launch |
Build excitement to set the stage for strong adoption |
Twice a week from one month to launch |
Contextually crafted teaser posters and emailers |
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Launch |
Sync communication across the company for successful launch |
Every day for first 15 days and thereafter staggered |
Action oriented communication messages and alerts |
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Post-launch |
Drive adoption and utilization towards set targets |
Every week |
Messages from business leaders, Leaderboard across the managerial & trainer hierarchy |
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4. Project / Change Management |
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Systems training |
Transition to a new system through seamless training |
Up to one month from launch |
Webinar based launch shows for all stakeholders |
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Engaging business / managers |
Syncing business strategy with learning objectives |
Ongoing |
Hierarchy based manager level dashboards |
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Sustaining engagement |
Ensuring sustained usage and effectiveness of the platform |
Ongoing |
Competition between regions / teams, correlation with business performance |
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5. Launch Content |
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Cohort driven or role-based learning paths are a key to driving successful learning (and business) outcomes |
Personalized content for learners as a key to drive adoption & utilization |
At launch & ongoing |
Contextualized content for: Sales for Banassurance Managers, Sales for Agency, Direct sales to retail customers |
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Internal Communications To Drive & Sustain Change
