Perspectives on microlearning, game-based learning, sales enablement & skill development

customer experience

A collection of 6 posts

Rethinking Customer Experience In The Consumer Packaged Goods Industry

Rethinking Customer Experience In The Consumer Packaged Goods Industry

Growing digitization in the CPG industry is likely to amplify the need for a more seamless customer experience in the next 12-24 months. Here are three ways consumer packaged companies can rethink and enhance the consumer experience in 2021

  • Srishti Kumar
3 min read
How Retail Banks Can Generate 40% Higher Wallet Share From Customers
Microlearning

How Retail Banks Can Generate 40% Higher Wallet Share From Customers

In our latest perspective, we have covered the journey of a retail bank in enhancing the quality of service delivery and standardize customer experience across its branches by leveraging microlearning and gamification.

  • Anwesha Guha
5 min read
Top 7 Challenges That Retail Banks Must Overcome To Boost Customer Loyalty By 40% In 2021
Sales Enablement

Top 7 Challenges That Retail Banks Must Overcome To Boost Customer Loyalty By 40% In 2021

Banks are today serving a new customer, who expects the same level of customer experience as he would expect new age digital consumer platforms. In our latest perspective, we have explored the top 7 challenges that retail banks must overcome to boost customer loyalty.

  • Anwesha Guha
4 min read
Why Gamification & Microlearning Are Critical For Your Sales Enablement Initiatives In 2020
Microlearning

Why Gamification & Microlearning Are Critical For Your Sales Enablement Initiatives In 2020

In our latest perspective we discuss five ways in which gamification and microlearning can accelerate your salesforce productivity and create more meaningful sales enablement initiatives.

  • Master-O
    Master-O
2 min read
Four Ways How A Sales Enablement Platform Can Create Breakthrough Sales Results For Your Salesforce
Sales Enablement

Four Ways How A Sales Enablement Platform Can Create Breakthrough Sales Results For Your Salesforce

Sales enablement is the process of providing resources, technological support, coaching, learning to sales reps to help them in achieve their sales objectives. We’ve listed down four critical ways how a sales enablement platform can help organisations to enhance sales performance & capability.

  • Master-O
    Master-O
3 min read
Differentiating Customer Experiences For Retail Banks Through Digital Enablement, Microlearning & Gamification
customer experience

Differentiating Customer Experiences For Retail Banks Through Digital Enablement, Microlearning & Gamification

Our latest perspective provides insights on reskilling your retail banking salesforce to deliver a differentiated customer experience using Microlearning, Gamification & Digital Enablement

  • Master-O
    Master-O
6 min read
InspireOne Technologies © 2025
Latest Posts