relationship managers Five Effective Hooks for Relationship Managers to Boost Cross-Selling Opportunities in Retail Banking In the world of retail banking, relationship managers are instrumental in maximizing cross-selling opportunities. In this blog, we explore five impactful hooks that empower relationship managers to boost cross-selling and drive business expansion.
frontline sales Key Competencies for Frontline Sales in Retail Banking Retail banking leaders today have to walk a tighter rope to grow their bank’s franchise and mitigate risk, all the while ensuring the best customer experience How does this practically get managed when a customer success/relationship manager has more than 10 customer interactions every day?
2021 Reshaping Banking For The New Normal In our latest episode of Masters-Of Enablement, Nakul Jain, Managing Director for Private Bank, Priority and Deposits at Standard Chartered bank shares his thoughts on "Reshaping Banking For The New Normal”
customer experience Differentiating Customer Experiences For Retail Banks Through Digital Enablement, Microlearning & Gamification Our latest perspective provides insights on reskilling your retail banking salesforce to deliver a differentiated customer experience using Microlearning, Gamification & Digital Enablement
master-o Six Ways To Accelerate New Hire Sales Onboarding For Retail Banks Our latest perspective captures 6 “pressure points” that retail banks can leverage to unlock the potential of their incoming Relationship Managers & Customer Service Managers faster.
